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We offer free shipping to the US. It is First Class postal. It goes by air but can take a week to arrive. Please don't complain about free shipping taking too long. If you want it faster, please consider Priority or Express
Average delivery time is 3-5 days to the United States and 5-15 days overseas, depending upon customs. It is not guaranteed 3 day delivery
Express mail is two day air, unless you live in a rural area, and then it takes three days. Overseas express will not deliver in two or three days because it must clear customs first.
General Shipping Policies
We try to ship everything the same day an order is received, but sometimes that is not possible because we are human. If you order on a Saturday night, your order will not leave until Monday. The post office does not process mail on Sundays. We ship to APO's.
We ship overseas. Average delivery is 5-10 days unless customs gets attached to it. We cannot control customs (for overseas packages), and also will not state that the package is a "gift" or pay your customs charges. To estimate overseas charges, fill in an order and the shopping cart will calculate based upon weight and postal code. You do not have to submit and order to calculate the shipping cost.
Please click here for our return policy.
If you have a problem or question, call us at 1-877-562-2324 or 1-907-562-2324
We are on Alaska time, which is four hours behind the East Coast. We are open seven days a week. Sometimes we don't get to email until late evening, but we will get back to you as soon as we can!